A Win for Customers

A combined Delta and Northwest will create a stronger global airline focused on providing excellent service, value and increased travel options to customers.

Customers will enjoy more travel options.

Customers will be able to fly to more destinations, have more schedule options and more opportunities to earn and redeem frequent flyer miles in what will become the world’s largest frequent flyer program.

• Delta customers will benefit from across the South, Mountain West, Northeast, Europe, the Middle East, Latin America and Africa. Northwest’s leading positions in the Midwest, Canada and Asia, and Northwest customers will have access to Delta's strength
• Small communities throughout the United States will enjoy enhanced access to more destinations worldwide.
• The combined airline will maintain all existing hubs within the Delta and Northwest networks.
• The combination will strengthen existing SkyTeam relationships to provide seamless access to over 840 destinations in 162 countries worldwide.

Customers will benefit from continued strong competition within the airline industry after the merger of Delta and Northwest.

The growth of discount airlines will continue to fuel competition.

• Discount carriers currently carry one third of domestic passengers.
• Southwest carries more domestic passengers than Delta and Northwest combined.
• Discount airlines currently serve every U.S. legacy airline hub city and region and have built their own hubs in over half of these locations.
• Discount airlines operate hubs in three Delta and Northwest hubs, in addition to serving all Delta and Northwest hubs.

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